Community Management
Whether you are using a third party Community Management Service, or share the responsibility in-house with a dedicated team, Roost can offer the right level of support.
From the community management of a small team of bloggers, to your corporate Facebook page with hundreds of thousands of fans, we integrate community management across your organisation and give the right level of support to ensure the communications strategy is aligned to your wider digital approach.
Buzz Monitoring
Are you looking to action a real time programme or just want to take a snapshot of your brand reputation?
We have experience of the latest and most effective free and paid-for tools out there. Importantly we also know how to interpret the data and what it means for you and your audience.
Social Measurement & Evaluation
A communication strategy is subject to interactions with consumers.
At Roost we not only plan using a flexible framework but we also measure and continually evaluate activity to make sure that KPIs and goals are being adhered to. This means that no strategy is set in stone and can accommodate internal and audience changes in direction.